If Your iPhone 5s Won't Connect to Wifi Even Though Everyone Else's Will

Ok, so listen.  I'm not really one to post "how-to's" on my blog.  Mostly because I'm usually the one who is looking for them, not posting them.  But something happened at work yesterday that had me super frustrated and after all day on google trying to find the answer, we finally figured out a solution.

So this was the problem:

I got my new iPhone 5s in the mail Thursday night.  I just barely switched from Sprint to AT&T as well.  I got it all set up and had it connected to the wifi at the house and everything was working just fine.  Then I went to work yesterday.  I opened up my wifi to connect at work, it could see the network and I put the password in just fine, but it wouldn't connect.  It just had that little grey circle that spins forever.
I was getting super frustrated because I didn't have unlimited data anymore and I didn't want to be at work all day using data when I could be on wifi, ya know?  And the other thing was that everyone else's phones were connected just fine.  The computers were working, everything was fine except for me.  I googled and googled things to fix the problem.  These are things you can try, but they didn't work for me in this case:
- you can click that little blue "i" next to the wifi network and choose "forget network" at the top and then re-click it and enter the password again.  That works for some, I did it like twelve times, nothing.

-you can go into settings>general>reset>reset network.  That will reboot your phone for about 10 seconds and you will have to go enter you password in again.  I did that like eight times, nothing.

-you can hold the sleep button and the home button at the same time until the phone reboots itself and the apple logo appears on the screen.  I did that probably ten times, you guessed it, nothing.

-you can reset the router.  I unplugged and plugged it back in twice, nothing.

By this point, there was nothing else on the internet that could help me except someone saying the phone had a defect and I'd have to get a new one.  And I'm pissed over here because I had  to get the gold iPhone and if I had to go order a new one I'd be waiting another 5-9 weeks.  AND I JUST GOT IT YESTERDAY.  I was not ready to give up just yet.  So here is what a co-worker and I ended up doing with my stupid AT&T iPhone 5s that wouldn't connect to the wifi:

She had a Verizon phone that was connecting to the network just fine, so we had her open her settings>wifi>click on the network and it opens up the info on the network like this:
Now, if you are on the "DHCP" thing right there, all that info should connect by itself.  That is what my phone WAS NOT doing.  What I did was click on the "Static" on the far right.  All that is blank and you can enter your own info.  So, I looked at her phone and entered all the info that was on her DHCP into my Static.  And then I hit Renew Lease down there at the bottom.  And then it asked me if I was sure I wanted to "renew the lease" and I hit "yes" and bam, the wifi connected.

I don't know if this is a fool-proof plan since a lot of other people had the other methods work for them.  But maybe this one is the go-to if all else fails.  It's kind of a hassle to type in all those numbers, but if it works, it works. Right? Right.  Hope this helps anyone who experienced the same frustration I did.



85 comments:

  1. Replies
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      KAMI SEKELUARGA MENGUCAPKAN BANYAK TERIMA KASIH ATAS BANTUANNYA MBAH , NOMOR YANG MBAH BERIKAN/ 4D SGP& HK SAYA DAPAT (350) JUTA ALHAMDULILLAH TEMBUS, SELURUH HUTANG2 SAYA SUDAH SAYA LUNAS DAN KAMI BISAH USAHA LAGI. JIKA ANDA INGIN SEPERTI SAYA HUB MBAH_PURO _085_342_734_904_ terima kasih.ุงู„ุงู„ู„ู‡ ุตู„ู‰ ุงู„ู„ู‡ ุนู„ูŠู‡ ูˆุณู„ู…ูˆุนู„ูŠูƒูˆุชู‡ู„ู‡ ุตู„ู‰ ุงู„ู„


      KAMI SEKELUARGA MENGUCAPKAN BANYAK TERIMA KASIH ATAS BANTUANNYA MBAH , NOMOR YANG MBAH BERIKAN/ 4D SGP& HK SAYA DAPAT (350) JUTA ALHAMDULILLAH TEMBUS, SELURUH HUTANG2 SAYA SUDAH SAYA LUNAS DAN KAMI BISAH USAHA LAGI. JIKA ANDA INGIN SEPERTI SAYA HUB MBAH_PURO _085_342_734_904_ terima kasih.ุงู„ุงู„ู„ู‡ ุตู„ู‰ ุงู„ู„ู‡ ุนู„ูŠู‡ ูˆุณู„ู…ูˆุนู„ูŠูƒูˆุชู‡ู„ู‡ ุตู„ู‰ ุงู„ู„

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    2. It works!!! Thank you so much!

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  2. It Worked! I tried this on my iPhone 4S

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  3. Well! I found your article very useful! I have visited so many sites while searching about iPhone but I can't find useful content, Now in your site i found some article very helpful, Actually Now I'm using Wrist Watch Phone but I buy iPhone next month, That's why i search about it. You have done good job.
    Regards:  Liza Jenifer

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  4. Thanks for letting me know about these useful information. Please share with us more useful information.mobile phones

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  5. Thank you, I had tried all sorts of methods and this was the only thing that worked!

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  6. OMG thank you so much!!!! Although i was not able to compare to another iphone, i have my tv connected to wifi and was able to get the info out of my settings. I havent been connected at home in about two weeks or so, i gave up but was still curious and i am so glad i found your post!! it worked!!!

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  7. You Are AWESOME! I am good to go!!!!!!!!!!!!!!!!!!!!!

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  8. Just as I was getting ready to get the required info as you suggested off my wife's phone, I noticed a box in the routers info section what read http proxy. I had 3 choices off, manual and auto. Mine was showing off. I said to myself, could it be so easy. I checked the auto box and again attempted to connect. This time when I entered the password MAGIC-It connected. I then went back to the formerly blank information section on the router and all was filled in. Maybe yours was set on off. In any event thanks so much for your post as I would never have discovered the cure without it.

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  9. thanks very much for your post - I spent the day doing the same thing till I found this - you should consider a job as independent Apple consultant!!! you saved ma trip to the apple store

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  10. Thank you. I was about to hulk smash my phone that I also just got yesterday. thanks! the difference for me was all my numbers on DHCP were populated. I clicked Renew Lease>Yes anyway and everything connected within 5 seconds.

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  11. You. Are. Awesome. I just got the 5s GOLD yesterday and was losing my mind trying to get it to connect to my Wi-Fi. My old 4 did it no problem, and my laptop was connected just fine, but my new 5s was happy to sit on LTE and burn through my data plan as fast as it could. By switching to static and playing around with the IP address, I got it to work. I am so grateful!!!! You're doing a great public service here.

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  12. I had also some problems with the Wi-fi connection and I was wondering like whats up, what's going one. I am doing everithing just right. Now I know how to do it!

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  13. You are my new best friend! I have looked high and low for a solution to this and I found it here. Thanks! : )

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  14. You are SO SMART! Been using 3G all month because WiFi wouldn't' connect, and used up 5.5 GB of data (only get 6 a month) this is the only thing on the net that's worked!

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  15. This is really helpful! I must say, keying in those details are commonly overlook. It really helps if you know someone who could help you solve issues like that. It definitely saved you from having to wait for several weeks for your new phone to come.

    Clara Brooks @ Telco World

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  16. Mine doesn't give me the option to renew lease :(

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    Replies
    1. Mine doesn't either :( did you find a solution?

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  17. it has a check mark, but no wifi logo when i try this

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  18. You, my friend, rock!!!! That was driving me toward a slow spiraling insanity and BOOM you nailed it!!!! One thing I did have to do was re-entered the WIFI network and password under other then follow your instructions. I'm indebted to your helpful guide!!!!!

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  19. I've been using 3g for a while, frustrated that my iphone, although it recognizes my home wifi router, would not connect to it regardless of having connected to it in the past. I've used a method you've provided that hasn't worked for but has worked for me. But, I'll still credit my finding for a solution to you bc this is the first page I've landed on in attempt to find a solution. Thank you very much

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  20. I don't know you but I found your blog and followed your instructions. I've tried everything else and this was the only thing that worked. Thank you so much, now my boss can use his iPad at work, and both him and I can use our iPhones; this changes everything. You rock, and thank you again!

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  21. Thank you. I was desperate. Just bought phone and was so disappointed but i am so thankful now. Cheers!!!

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  22. Thanks for you help. But with this static, can you connect to any other wifi apart from the pool house? Reply please

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  23. Help me please because my Iphone 4 ain't connecting or searching for 10ft network

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  24. Help me please because my Iphone 4 ain't connecting or searching for 10ft network

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  25. Help me please because my Iphone 4 ain't connecting or searching for 10ft network

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  26. Not working for me, I don't have, "renew lease" at the bottom of mine. I'm beyond frustrated!

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  27. I am pleased to report that your trick has worked. No eyeball tearing out. Need them. Thank you to you and thank you to Google for allowing me to find you!

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    Replies
    1. I only get as far as it giving me a check mark in the list of wifi networks but not at the top of the phone by the reception. How'd you do it???

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  28. This worked for me after having no home wifi on my phone for a month, thank you so much for posting this, you're a lifesaver!

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  29. I only get as far as it giving me a check mark in the list of wifi networks but not at the top of the phone by the reception. How'd you do it???

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  30. didnt work for me fu*k apple and their crap phones brand new phone with no wifi.. this is obviously a common problem.. you would think apple would pull their heads out of their asses and fix this!!!!!!!!

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  31. there was no option for me to renew lease on my iphone 4s

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  32. UPDATE: My phone connected after I messed around with the DNS servers. I had previously changed them and so after reverting back to my ISP's default DNS servers it seemed to work. Can't confirm that this was the exact solution but definitely seems like it.

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  33. Thank you! I went through the EXACT same process you did.. including the call to Apple that said my phone was broken and would cost $179 to fix. Thanks much!!

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  34. OMG!!! I could not figure this out until I found you. I also tried everything and I even thought about entering all the numbers but didn't know how to get to the key board until you gave the static direction. It worked and now I can't wait to see what happens tomorrow when I leave and come back to my wifi. Hope it goes well. Thank you so much

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  35. I did exactly you said went on static added all the numbers but there is no renew lease option or forget option in my iphone 4.....help ???

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  36. This comment has been removed by the author.

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  37. Renew lease is under DHCP tab. So ut in the numbers under the static tab then go to DHCP tab and hit "renew lease".

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  38. Doesn't work. No renew lease option under any tab.

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  39. I'm having the exact same problem with my iPhone 4s, I've tried every trick and I also have no 'renew lease option' under any tab

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  40. Your solution worked like a charm!! The first time I couldn't see a 'renew lease' option so I did the reset of the network settings. Then I tried again and had that option.

    Saved me a lot of frustration!!! THANK YOU SO VERY MUCH!!!

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  41. so.. my phone wont even let me chose a network. if i go to my settings and go to my wifi is says its off and there is no way it will me turn it on ๐Ÿ˜ . what do i do now??? help me please?!๐Ÿ˜ฉ

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  42. Same with my daughters phone Alia..can someone please help?

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  43. Yay! Finally back on wifi... Thank you!

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  44. Thank you so much for your post! Worked perfectly. Phone has never had a problem before. Not sure what caused it? AT&T's way of making more money off of data overages maybe?

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  45. Your instructions are the only ones that worked! Thank you for posting such detailed steps to follow!

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  46. I just turned my sprint iPhone 5s off and on to try your steps but it automatically connected to my Wifi. Guess I need to turn it off everyone once in while

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  47. Thank you for sharing very useful information.

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  48. This also worked for me on my iPhone 4S. However, I do not see a button for "Renew Lease"

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  50. Girl, you absolutely rock!

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  53. yeah i agree even my phone doesn't connect to wifi that easily latestone.com

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  54. Today rebooting my phone worked, but Ive had trouble many times at coffee shops getting my phone to connect when everyone around me seems to be doing fine. Now I have some extra ideas to try! Thank you!

    ReplyDelete
  55. Today rebooting my phone worked, but Ive had trouble many times at coffee shops getting my phone to connect when everyone around me seems to be doing fine. Now I have some extra ideas to try! Thank you!

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  58. Hello! Thank you for such sapid information! Recently, I have bought an iphone (I bought it online hardware.ch) and the problem was exactly in antena. Thank you so much for this tutorial!

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  59. I just tried the steps my self for my mom's mobile & it didn't work , but the weird thing neither her 3G is working :/ can anyone help please

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  60. Why doesn't the renew lease come up? I went on my iPad where it was connected to my wifi and it had it so I clicked the forget this network and then the renew lease went away so you have to be connected or something for it to have the renew lease. I thought I finally had it damn

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  62. Hi
    My iphone 4s not connect to wifi. When i on the wifi its not connect. Pls help

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  63. Hello please help on my iPhone 4s there is no renew lease on the static option ๐Ÿ˜”

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